Speak to a BAILIFF Expert - £35
Becoming a professional bailiff
fee reclaims manager.
If you are an individual interested in starting
up in claims management then the industry is
currently unregulated.
If you are reclaiming PPI then you must be
regulated
and authorised by the Ministry of Justice and
provide consumer protection by tackling bad
practices.
However such a category for bailiff fee reclaims
does not exist yet so it remains an unregulated
activity. It is unlikely to become regulated
because HM Government would have to officially
concede that bailiffs are charging illegal
fees.
The Ministry of Justice won't like you making
claims against government departments and councils
so it is further evidence this activity will remain
unregulated.
Claims management companies have an in-house
solicitor or know someone with a practicing
certificate. This enables the company to include
the word "solicitors" in its name to give
officialdom to the company.
You need an inside man from the legal profession
to sound out your biz model before you start it up.
Law colleges,
e.g. Greenwich, Kings College, will
know solicitors interested in joining a partnership
on a new business venture.
The next hurdle is sourcing clients. There are
two ways.
1. Advertise.
This will only generate clients on a one-by-one
basis, and suited for smaller operations giving
a more personal service. It's the only way to
source clients who are victims of unlawful fee
charging by HCEOs. Your market will be almost
exclusively the low-income sector, so develop
your marketing appropriately. You don't need
regulation because you have your clients sign a
letter of authority enabling you to act for
them and you can file claims in the small
claims court I their name but at your address
and you handle all the refunds taking your cut.
Bailiffs will not take the risk of a CCJ by
allowing a claim to reach trial, because a
bailiff of HCEO receiving a CCJ on their name
puts them out of business.
2. Bulk
sourcing. This method is cheaper because it
generates clients quickly from a specific
target area. It is suitable if you intend
to employ a large workforce
or offshoring your manpower to
India or the Philippines for the
procedural work to progress claims on your
server. Never use offshore staff in
client-facing roles other than for telephone
canvassing.
Once you are regulated, you can approach local
councils, TFL and the HMCTS Magistrates' Courts for
lists of debtors and defendants who have paid money
to bailiffs in the last 6 years (but Section 32 of
the Limitation
Act 1980) removes the statutory time limit of 6
years for the recovery of unlawful bailiff's fees).
Approach though Chamber of Commerce or sound out
your local councillors. Use caution if your
business plan includes paying kickbacks for civil
servants but town halls themselves could do with
the money so you may include this in your
negotiations.
Some authorities may cite the Data Protection
act but councils often need reminding it doesn't
apply because crime and taxation are exempt,
council tax is a tax and court fines are a penalty
for the crime and you can quote these in your
approach procedure. The Minister of State speaking
in the House of Lords
confirmed bailiff crime is not a civil matter
on April 20, 2007.
The types of fees (plus interest) you can
recover on behalf of your clients are:
Council tax/NDR: any fee paid
that is not prescribed and fees and costs for work
not done.
Parking: any amount paid that
is not prescribed and greater than the £28
statutory fee and £11.20 letter fee, e.g.,
Van fee, enforcement fee and attendance fees
and any fees or costs for work not done.
Court Fines: all fees paid by
the defaulter are recoverable, except where the
bailiff has removed your goods, and even then you
can challenge them on lack of evidence of
disbursements. Use this FOI and
get a copy of the HMCTS Enforcement Services
Contract.
HCEOs: all money paid by the
debtor that does not fall into
Regulations 1 to 711 of Schedule 3 of the High
Court Enforcement Officers Regulations 2004.
Council tax, Business Rates and traffic debts,
the claim is made jointly
against the council and the bailiff
company and the bailiff himself.
For HCEO enforced debts, you sue the
creditor and the HCEO company jointly.
For court fines, the claim is made against the
Secretary of State for Justice and the bailiff
company jointly.
If the bailiff company has been wound up then
the claim passes solely to the creditor
If the average fee reclaim is, say £300 per
case, and you charge 50% as your retainer then it
is not difficult to work out the potential gains
just by completing £10 cases a day. And your client
doesn't even have to go to court!
You will need Professional Indemnity
insurance.
NCG Professional 020 7283 2393 (Senior Wright
form)
Matthew Baker
Associate Director
NCG Professional Risks Ltd
32 Lombard Street
London EC3V 9BQ
PYV Ltd 020
7626 6789 www.pyv.co.uk
PYV Ltd
10 St Mart at Hill
London
EC3R 8EE
Collegiate Management 020 7459 3459
Daniel Kelly Dip CII
Professional Liability Broker
Collegiate Insurance Brokers Limited
Roman Wall House
1-2 Crutched Friars
London EC3N 2NB
Willis Professional Risks on 0207 975 2284 ask
for Steven Davey
Ipswich number: (01473) 223518
Julie Lyne
Technical Manager
FINEX National
Willis Limited
Friars Street
Ipswich
Suffolk
IP1 1TA
Grosvenor Professional Indemnity 0207 337
6810
Brokers at Lloyds
20 St Dunstans Hill
London
EC3R 8HL
Senior Wright Indemnity Ltd 0207 680 5789
Senior Wright Indemnity
Boundary House
7-17 Jewry Street
London
EC3N 2EX
Icon Insurance 0207 105
4592 www.icon-insurance.com
Tamas Pinter
Underwriter
Icon Insurance
Plantation Place
30 Fenchurch Street
London EC3M 3BD
FINEX UK Ltd 0207 975 2284
Stephen Davey
Divisional Director
Professional Indemnity
FINEX UK & Ireland
Willis Limited
One Camomile Street
London EC3A 7LA
New startups should
include:
- Complete & signed proposal form
- Sample letterhead & compliments
slip
- Your Terms & Conditions, You can get
templates from clickdocs.co.uk
- Data Protection Notice (if using one).
Clickdocs.co.uk
- Company brochure/leaflet. Elance.com can
design one quickly and cheaply
- Your Case Management Software (CMS): e.g.
Sage ACT, Eclipse etc. A copy of the
service agreement
- Your website, vworker.com etc, be
informative with your site content and it can
be done quickly and cheaply
- Hosting companies, if you are tech savvy, a
low cost one running Linux, e.g.
Globat.com
- ipage.com or Streamline.net. Non tech
savvies should go with a local IT firm; they
will use Microsoft O/S's and will be more
expensive
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